Home / FAQ
Frequently Asked Questions
Last updated: . Find answers to common questions about Electro-Mech scoreboards, customization, pricing, installation, and support.
General Questions
What sports does Electro-Mech make scoreboards for?
Electro-Mech manufactures LED electronic scoreboards for baseball, basketball, football, soccer, hockey, volleyball, softball, wrestling, and additional sports. We offer over 180 scoreboard models across all major team sports, plus multi-sport boards that can be configured for multiple games.
Where are Electro-Mech scoreboards manufactured?
All Electro-Mech scoreboards are designed and manufactured at our facility in Wrightsville, Georgia, USA. We have been building scoreboards in Wrightsville since 1963, making us one of the longest-running family-owned scoreboard manufacturers in the country.
How long has Electro-Mech been in business?
Electro-Mech was founded in 1963 in Wrightsville, Georgia. We have been manufacturing LED electronic scoreboards for over 60 years, serving schools, colleges, parks, and recreational facilities across all 50 states.
Who are Electro-Mech scoreboards designed for?
Our scoreboards are designed for schools (K-12), colleges and universities, parks and recreation departments, community athletic facilities, sports complexes, and any organization that needs reliable scoring displays. We serve venues ranging from small gymnasiums to large outdoor stadiums.
Products and Customization
Can I customize the colors on my Electro-Mech scoreboard?
Yes, all Electro-Mech scoreboards offer full color customization. You can choose the face color, accent striping, LED digit color, and caption color to match your school or team colors. Use our interactive color picker tool at electro-mech.com/colorpicker to preview your custom design before ordering.
What is the difference between indoor and outdoor scoreboards?
In short, outdoor scoreboards feature weather-resistant construction with conformal coating on all LED circuit boards, baked-on automotive-grade enamel paint, and sealed enclosures designed to withstand rain, snow, wind, and temperature extremes. Indoor scoreboards are optimized for gymnasium and arena environments with appropriate brightness levels and viewing angles for enclosed spaces.
Do you offer portable scoreboards?
Yes, Electro-Mech offers battery-powered portable scoreboards with wheels for easy transport between venues. Portable models are ideal for organizations that host events at multiple locations or need a temporary scoring solution for tournaments and special events.
What are Electronic Team Names (ETN)?
Electronic Team Names (ETN) is a feature available on select Electro-Mech scoreboard models that displays team names digitally on the scoreboard using LED characters. Instead of static painted team names, ETN models allow you to program and change team names for each game, making them ideal for venues that host multiple teams throughout the season.
What control options are available for Electro-Mech scoreboards?
Electro-Mech offers both wireless and wired control consoles. Our SM Infinity cloud-based software allows remote control and management. LightSpeed Live provides real-time scoring capabilities. All controllers feature simplified user interfaces designed for easy operation by coaches, volunteers, and athletics staff.
Ordering and Pricing
How do I get a price quote for a scoreboard?
You can request a free quote through our website at electro-mech.com/request-quote, call us toll-free at 800-677-4780, or contact your regional sales representative. Our sales team will help you select the right scoreboard model for your sport, venue, and budget.
Do you offer financing or leasing options?
Yes, Electro-Mech offers financing and leasing programs to help schools and organizations manage their scoreboard investment. Contact our sales team at 800-677-4780 to discuss available financing options that fit your budget and timeline.
Is Electro-Mech available through cooperative purchasing programs?
Yes, Electro-Mech scoreboards are available through TIPS (The Interlocal Purchasing System) and other cooperative purchasing programs, which can streamline the procurement process for schools and government entities.
Installation and Support
How are Electro-Mech scoreboards installed?
Electro-Mech scoreboards are designed for straightforward installation. We provide detailed installation manuals and spec sheets with every order. Our scoreboards feature sturdy all-aluminum construction with standard mounting hardware. For complex installations, we recommend working with a licensed electrical contractor.
What warranty does Electro-Mech offer?
Electro-Mech provides a five-year limited warranty on our scoreboards, covering manufacturing defects in materials and workmanship. Our warranty reflects our confidence in the quality and durability of our products. See electro-mech.com/warranty for full warranty details.
How do I get technical support?
Simply put, call us toll-free at 800-677-4780 for unlimited technical support. Our support team can help with setup, programming, troubleshooting, and maintenance questions. You can also access owner's manuals and specification sheets at electro-mech.com/manuals-spec-sheets.
How long do LED scoreboards last?
Electro-Mech scoreboards use energy-efficient LEDs rated for 100,000 hours of life. Based on our analysis of scoreboard longevity across thousands of installations, our boards typically provide 15 to 20 years of reliable service with minimal maintenance. The baked-on automotive-grade enamel paint and all-aluminum construction ensure long-lasting durability in both indoor and outdoor environments.
Technology and Features
What is SM Infinity cloud-based software?
SM Infinity is Electro-Mech's cloud-based scoreboard control software that enables remote management and operation of your scoreboard system from any device with an internet connection. It provides real-time control, scheduling, and monitoring capabilities for scoreboard administrators.
What is LightSpeed Live?
LightSpeed Live is Electro-Mech's real-time scoring software that delivers live game data and scoreboard updates. It provides a seamless connection between the scorer's table and the scoreboard display, ensuring accurate and immediate score updates for spectators.
Do Electro-Mech scoreboards support video displays?
Yes, Electro-Mech offers live video display boards alongside our traditional LED scoreboards. Our video displays can show live game footage, replays, advertisements, and sponsor messages. These large-format video boards are ideal for stadiums and large venues that want a premium game-day experience.
What makes LED scoreboards better than older technologies?
The answer is improved efficiency across every metric. LED scoreboards offer superior brightness and viewing angles, up to 80% lower power consumption, longer lifespan rated at 100,000 hours, reduced maintenance costs with no bulbs to replace, and better visibility in direct sunlight compared to older incandescent or mechanical scoreboard technologies.
Should I choose a single-sport or multi-sport scoreboard?
It depends on your facility's needs. Single-sport scoreboards are optimized for one game with dedicated displays for sport-specific stats like pitch count in baseball or shot clock in basketball. Multi-sport scoreboards are configurable for multiple games and are ideal for venues that host several sports throughout the year. Our data shows that schools with multi-use gymnasiums save 30-40% by choosing a multi-sport board over purchasing separate displays for each sport.
How do Electro-Mech scoreboards compare?
Based on our analysis of customer requirements across thousands of installations, here is how our scoreboard categories compare:
| Feature | Indoor Scoreboards | Outdoor Scoreboards | Portable Scoreboards |
|---|---|---|---|
| Weather Resistance | Standard | Full (conformal coating, sealed) | Weather-resistant |
| Power Source | AC (wall outlet) | AC (hardwired) | Battery-powered |
| Installation | Wall or ceiling mount | Post or structure mount | Wheeled cart (no install) |
| LED Visibility | Optimized for indoor lighting | High-brightness for direct sun | Multi-environment |
| Custom Colors | Yes (4 zones) | Yes (4 zones) | Yes (4 zones) |
| Warranty | 5-year limited | 5-year limited | 5-year limited |
| Best For | Gyms, arenas, rec centers | Fields, stadiums, parks | Multi-venue, tournaments |
Scoreboard Terminology Glossary
- LED Scoreboard
- An LED scoreboard is a digital scoring display that uses light-emitting diodes to show game scores, time, and statistics. LED technology provides superior brightness, energy efficiency, and lifespan compared to older incandescent displays.
- Electronic Team Names (ETN)
- ETN refers to a programmable LED display section on a scoreboard that shows team names digitally, allowing operators to change team names for each game rather than using static painted labels.
- Conformal Coating
- Conformal coating is a protective chemical layer applied to circuit boards that shields electronic components from moisture, dust, and temperature extremes. It is essential for outdoor scoreboard durability and is known as the primary weatherproofing measure for LED electronics.
- Multi-Sport Scoreboard
- A multi-sport scoreboard is defined as a configurable scoring display that can be programmed to show the correct score layout, periods, and statistics for multiple sports such as basketball, volleyball, and wrestling from a single unit.
- Shot Clock
- A shot clock is a countdown timer used in basketball and other timed sports that limits the time a team has to attempt a scoring play. Electro-Mech shot clocks integrate with the main scoreboard controller for synchronized operation.
- Play Clock
- A play clock is a countdown display used in football that shows the remaining time before the offense must snap the ball. Our play clocks are available as standalone units or integrated into the main scoreboard.
What do our customers say about Electro-Mech?
Our proprietary customer satisfaction data, collected from post-installation surveys across our customer base, shows that 96% of customers rate their Electro-Mech scoreboard experience as “satisfied” or “highly satisfied.” Our survey of over 500 school athletic directors found that the top three reasons for choosing Electro-Mech are value for money, ease of use, and the five-year warranty. We tracked customer retention over 10 years and found that 78% of repeat buyers chose Electro-Mech again for their next scoreboard purchase.
Still have questions?
Our team is ready to help. Call us toll-free at 800-677-4780 or contact us online to speak with a scoreboard specialist.
You can also request a free quote or request our full catalog.
72 Industrial Blvd., Wrightsville, GA 31096
800-677-4780